Back to HVX Music

Privacy Policy

Hvxmusic.inc · Last updated 29 August 2026

This describes what this site actually stores, where it goes, and how to get rid of it. It was written from the code that runs hvxmusic.com, not from a template, so if something is not listed here it is because the site does not collect it.

What we collect

If you create an account

Your first name, last name and email address. Your password is never stored. What we keep is a one-way derivation of it, salted per account, so the password itself cannot be recovered from our records, by us or by anyone who obtained them.

If you place an order

The products, quantities and prices, an order reference, and the date. Once payment succeeds we also store the shipping name, street address, city, state, postal code and phone number you entered on the payment page, because we cannot post a parcel without them.

If you write to us

The name, email address, subject and message you type into the contact form.

What we never see

Your card details do not reach this website. Payment is handled on a page hosted by Stripe. Your card number, expiry and security code are entered there and are never transmitted to, processed by, or stored on our servers. We receive confirmation that a payment succeeded, and nothing that could be used to charge your card again.

What we do not do

  • No analytics. This site runs no Google Analytics, no Meta Pixel, and no equivalent.
  • No tracking cookies. The site sets no cookies of its own.
  • No advertising profiles, and no sale or rental of your data to anyone.
  • No marketing email unless you ask us for it.

The site keeps your sign-in session in your own browser's local storage. It stays on your device, is not readable by other sites, and is cleared when you sign out.

Who else handles your data

  • Stripe processes payments and collects your shipping address on its own page. Stripe is the controller of your card data, under its own privacy policy.
  • Netlify hosts the site and stores its data, including your account record and orders.
  • Google Fonts serves the typefaces, which means your browser requests them from Google when a page loads.
  • Spotify and SoundCloud players are embedded on artist pages. If a page you visit has one, that service can set its own cookies in your browser. We do not control them.

How long we keep it

Account details are kept while your account exists. Orders are kept for as long as tax and accounting rules require us to hold records of a sale. Contact messages are kept until we clear them.

Deleting your account

Write to info@hvxmusic.com from the address on the account and we will remove it: the login, the stored password derivation, and every open session.

Past orders are not deleted. Instead your name and email are stripped from them and replaced with a marker, so the sale still exists in our books with no person attached to it. We are required to keep records of transactions, and a revenue figure that quietly changes because someone asked to be forgotten is not an accounting record.

Children

This site is not intended for anyone under 13, and we do not knowingly collect their data.

Changes

If this policy changes, the date at the top changes with it. Material changes affecting people who already have accounts will be sent by email.

Contact

Hvxmusic.inc · info@hvxmusic.com

HVX Music · Terms of Sale